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General Articles

Download Memory-Map for Windows PC
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Side by Side Configuration Error Message
This issue is typically caused by a conflict between aprogram and one or more of...
How do I install Memory-Map onto a new PC?
If you have just purchased a new PC, or have had to reinstall Windows on an exis...
I can't see all of my maps in the Map List
If you cannot see all the maps you expect in your Map List then it may need refr...
How do I migrate a licence from an old PC to a new PC?
Migrating the licence from an old PC to a new PC allows you to take all of the s...
Memory-Map 'hangs' during launch on Windows 10
Windows 10 has a known issuewhere the upgrade process will set certain directori...
When I open a map it just comes up as white tiles
If you open a map from the Map List and it just comes up as a white screen with ...
Some of my maps have a * next to them in the map list and require the disc/USB stick to be in the PC to open
A map with an * next to it in the map list means that the map has been seen by M...
Some of my maps have a red cross next to them or are pixelated when I open them
Maps that appear with a red cross next to them in the map list are licence manag...
Why do I need the Import Maps licence to view my maps?
The import maps licence allows you to add 3rd party maps into Memory-Map that yo...
Memory-Map keeps crashing when I try to start it
If Memory-Map crashes and closes down when you try to start the program this cou...
I cannot merge two maps together as the option is greyed out
If you are using newer, encrypted maps then it is not possible to merge these ma...
I get the message "PNG color type must be PALETTE error" when refreshing my map list
This message appears if you have Memory-Map set to look across your PC's entire ...
When I view a route or track it opens the wrong map to the one I want
Memory-Map is designed to display an overlay object on the most detailed map by ...
I have merged two of my maps together but there is a big white gap between them
The merge process was originally designed to merge small, square map tiles and n...
Memory-Map crashes when I import a 3rd Party map
When a 3rd party map is imported into Memory-Map, the software creates a .QCT co...
I've imported a route from TrailZilla but the waypoints are showing as flags instead of dots
In Memory-Map marks and waypoints share the same properties. By default thesymbo...
Why is the Memory-Map installer trying to install other software?
When you download the latest version of Memory-Map you may find on some rare occ...
I get the message "Can't Open COM port" or "Garmin USB not connected" when i start-up Memory-Map
If a GPS has been configured in the GPS > GPS Setup... menu then Memory-Map w...
Why does nothing happen when the disk/USB stick is inserted in Windows 8?
In previous versions of Windows Autoplay would automatically come up in the cent...
When I create a Route Card the elevation data and overview map aren't displayed
The most likely cause of the Elevation Profile and OverviewMap not appearing in ...
I cannot install my old disc based IGN products on my PC
If you receive the message _"Installation of this CD requires the correct versio...
Associating elevation/height data with your mapping
If you have purchased mapping on a disc or USB then it should already come with ...
Associating placename/index data with your mapping
If you have purchased mapping on a disc or USB then it should already come with ...
I've downloaded the licence file but I can't run it
When you install the Memory-Map software on your PC it also installs the program...