Your company account is blocked and you cannot place orders. If you have questions, please contact your company administrator.

Orders & Returns

Delivery options

Free Standard Delivery - 2-3 day service available FREE OF CHARGE for orders over £15 to destinations in the UK and Channel Islands.  For orders under £15 the cost is £4.95.  Certain bulky items are ineligible for Standard Delivery and need to be sent via Courier Delivery.

Express Next Day - Next Working Day (Monday-Friday) signed for service available to mainland UK for £9.95.

Courier Delivery - 2-3 day service for large/heavy items £7.95.

International Delivery - 2-4 day service (excludes large/heavy items) £9.95.

If you are unable to select a delivery option for your required destination when checking out, please contact us for a delivery quote.

Cancellations

Products - GPS units, accessories and equipment. You may cancel your order (once accepted by us) up to the point of despatch. If you do cancel within this time, any payments that you have made will be refunded to you in full within 28 days.

Software - Memory-Map software and maps physically supplied on disk or USB. You may cancel your order (once accepted by us) up to the point of despatch. If you do cancel within this time, any payments that you have made will be refunded to you in full within 28 days.

Downloads - Memory-Map software and maps downloaded and online services. If you have ordered a product in error and not yet activated the licence on your device then we may be able to cancel and refund your purchase.

Returns within 30 days from date of purchase

Products - GPS units, accessories and equipment. Products need to be returned 'as new' in a re-saleable condition with the original packaging and accessories. The cost of the item will be refunded however shipping may not be refunded. Please allow up to 28 days for a refund.

Software - Memory-Map software and maps physically supplied on disk or USB. Software can only be returned when un-registered and with the security seals intact. The cost of the item will be refunded however shipping may not be refunded. Please allow up to 28 days for a refund.

Downloads - Memory-Map software and maps downloaded and online services. Downloads and online services are not covered by our 30 day return policy. If you have ordered a product in error and not yet activated the licence on your device then we maybe able to cancel and re-issue the correct licence.

To request a Product or Software return please contact us

To request a Download licence amendment please contact us with more details.

Returns after 30 days from date of purchase

To return an item for repair or replacement after 30 days from date of purchase please refer to our Warranty procedure