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 Post subject: Updated to iOS but lost maps previously downloaded
PostPosted: Sun Oct 30, 2011 7:53 pm 
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Joined: Sun Oct 30, 2011 7:44 pm
Posts: 0
I really hope some one can help. I've been using MM on my iphone for a while and have spent quite a sum of money down loading maps. I've just installed iOS 5 on my phone and MM is asking me to buy previously purchased maps. My routes and tracks have also gone, but can re-import these so I'm not so concerned. I've signed in on the iphone app and when I check the map licenses it confirms that I have purchased xx sqkm of OS 1:25,000, but I am not ale to access these maps.

Please could someone advise on whether there is a fix for this please?


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 Post subject: Re: Updated to iOS but lost maps previously downloaded
PostPosted: Sun Oct 30, 2011 9:23 pm 
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Joined: Thu Feb 11, 2010 4:39 pm
Posts: 440
This is a common problem with the update to iOS5. For some reason, it is not making a backup of the app data before the upgrade. We are not sure what is causing this but it may be caused by syncing the device with more than one PC, or by using more than one itunes account to buy apps.

Don't worry. Nothing you have purchased has been lost. If you sign into your account (flip side > Settings > Map licenses > Sign in) it will automatically recover all your licenses. It sounds like you have already done that.

You do still have to download the maps, and there are various ways of doing this, depending on the type of map.

If you have the maps on your PC, you can copy them to the iOS app using iTunes file sharing. This used to be a feature of the Paid app but is now included in the free app.

If you have a DMS Selections map (such as the OS 1:25k Explorer), where you have to activate areas by the sqkm, there is an easy solution. First open the map from the Digital Map Shop, then tap the Maps folder button on the toolbar and tap the blue detail button to the right of the map. Tap "Bulk Download", and "Download All". This will re-download all the areas you have previously activated.

For other kinds of maps, where the license allows you to download any part of the map, just use any of the bulk download methods to re-download the map. Memory-Map does not keep any record of the areas you have downloaded. I suggest creating a route, either along a path you intend to travel or enclosing an area of map you need. Then tap one of the waypoints, Edit Route and Download Map.


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 Post subject: Re: Updated to iOS but lost maps previously downloaded
PostPosted: Thu Nov 03, 2011 10:53 pm 
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Joined: Sun Oct 30, 2011 7:44 pm
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Thanks so much! All maps now restored - I'm up and running again thanks to your advice.


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 Post subject: Re: Updated to iOS but lost maps previously downloaded
PostPosted: Sat Nov 05, 2011 5:41 pm 
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Joined: Thu Nov 04, 2010 11:52 am
Posts: 0
Similar issue - I've aborted the iOS5 upgrade a couple of times and lost my Aviation maps.
Now I've tried to re- download but only one of the maps shows a licence, the other (which may have been superseded) doesn't appear in my list.
Any ideas?
Regards,
Clive


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