I am getting a problem many others have reported in forums but is not mentioned in the MM knowledge base - maps taking 30 secs+ to load, greyed-out squares, 3D fly-through unusable. I have uninstalled, reloaded software from CD then upgraded to 5.4.2 with "mmnave_os_eu-eng.exe"; also uninstalling and re-installing using "Memory-Map-Europe-eng.msi"; I have moved all my overlays to a different folder etc etc. In other words, all the suggested solutions put forward so far...

Finally I have tracked it down. If I delete the MM-generated file "Memory-Map-OS-5.mmn" from Map Overlays, I am prompted to refresh map list when next loading then everything runs fine - so long as I remember to delete Memory-Map-OS-5.mmn on each entry! (Delete the back up version also if one gets created)

I've been suffering this problem since upgrading and it appears that memory-map don't want to resolve the issue. It makes the product (which is otherwise firstclass) unusable which is such a shame. Anyway, I've now started not buying any more MM products and am slowly migrating to Anquet as and when funds permit.

The delete the temporary files is hardly a fix ... but should surely give MM a clue as to what the problem is.

PeterC and steepledoc

Guys,

I have only seen this issue once, in all the time that Ive used 5.4.2 on Windows 7.
The way I rectified this was a complete uninstall of the Memory-Map software and mapping, and then a full re-install.

To perform a complete uninstall please perform the following....

• Click Start and then Control Panel
• If in ‘Control Panel Home’ view click Uninstall a program. If in ‘Classic View’ double-click on Programs and Features.
• Locate ‘Memory-Map OS Edition Version 5’ in the list and then click Uninstall on the menu above and then Yes to confirm. If a message appears requesting permission for an unknown program to run, type your Admin password if required and click OK.
• When this finishes, close all open windows.

• Click on Start, then All Programs, then Accessories and then Windows Explorer.
• On the left hand side of the screen, locate ‘Computer’, then C: drive, then click on the Program Files folder. In the window on the right-hand side locate the Memory-Map folder if present and delete it.
• If prompted about removing files, answer Yes. If User Account Control asks for your permission to delete files choose Yes or Allow.
• Close any open windows.

• In your My Documents folder remove the folder labeled Map Overlays, if present.

• Next, Click on Start, and then in the Start Search box type regedit and then press return. If you have User Account Control turned on click Continue to grant permission to Windows. This will open the Registry Editor.

Be careful to only delete the items listed below, deleting other items could cause bad effects for the system.

On the left hand side of the screen, locate the HKEY_CURRENT_USER folder and hit the arrow to its left.
Now locate the Software folder and click on the arrow to its left.
Now locate the Memory-Map folder, click once on it to highlight it, then click Edit on the menu bar and select
Delete. If you do not find the Memory-Map folder, don't worry, we just want to make sure it’s not there.
Click the arrow next to Software and then the arrow next to HKEY_CURRENT_USER

On the left hand side of the screen, locate the HKEY_LOCAL_MACHINE folder and hit the arrow to its left.
Now locate the Software folder and click arrow to its left.
Now locate the Memory-Map folder, click once on it to highlight it, then click Edit on the menu bar and select
Delete. Once again, if you do not find the Memory-Map folder, don't worry, we just need to make sure it’s not there.

Close the Registry Editor. The Memory-Map software has now been removed from you PC.
Now go to the folder on your PC that the maps are stored (the default for this is C:\MAPS_V5) and delete the entire folder.


The above is copied directly from another thread about this issue viewtopic.php?f=24&t=2032&start=10

Thanks

Yeah!

Jason, it's looking good. I uninstalled the software, deleted the Memory Map folder from Program Files, and did the regedit. I've reloaded all the maps recently so I left folders c:\Maps_v5 and My Documents\Map Overlays untouched (except for deleting Memory-Map-OS-5.mmn and backup-Memory-Map-OS-5.mmn files). I then ran Memory-Map-Europe-eng.msi (which I had already download from your website) to reinstall the software.

So far I've run the software, closed it down and re-run it 5 times, and it is still behaving itself. 3D fly-through, map loads, overlay loads are all working exactly as they should.

Many thanks :D

Had same problem with windows 7 64 bit, very slow loading maps. Deleted MM via control panel but left maps and overlay data. Didn't do anything with the reg data either. Re-installed and all works well first time.
Closed it down and opened it up. Back to same problem of slow loading of maps and overlay. So I give in and I'll look for software that works!!

jonder,

If you follow the instructions exactly as above, rather than skipping parts the issue will not return.

Thanks

Surely deleting the overlay folder will delete all the tracks I have saved? If so, how do I save them?

jonder,

You can leave the MAPS_V5 and MAP OVERLAYS directories if you wish, just ensure that you delete the MEMORY-MAP-OS-5.MMN and any back up .MMN files within the MAP OVERLAYS folder.

Please be aware that the only way I have found to fix this issue completely is to perform a complete removal, as per my original instruction.

Thanks