I tried to do the self upgrade earlier as I am desperate to be able to lock the screen and stop it doing things whilst in my pocket.
Having purchased a new memory card, I followed the instructions and put it into unit before turning it on. The instructions then state that a diffent menu will open to start the upgrade but I just get the normal menu.
Any ideas from anyone who has managed to do this would be grateful as it should be simple enough and I would prefer not to have to go through the process of sending back another unit.
This is a replacement unit as the original had a faulty touch screen and it was supposed to be an updated model but the screen lock option is not availlable, so it clearly needs to have the firmware update still.

amitchell,

Can you tell me what folders are on the root of the MicroSD card?

Thanks

Just had another look and moved the folders up a level and it worked first time. Update all done.
Thanks

I have also followed the instructions and can't get the 3500 to load a new menu screen with the update sd inserted, any help greatly appreciated were i might be going wrong.....

Thanks

Andy

adb_1983

Can you tell me what folders are on the root of the MicroSD card?

Thanks

Yes the issue here is the instructions say to unzip the update and put the contents on the microSD card. The update unzips to a directory "adv3500". Its actually the contents of this directory that need to be copied to the microSD card. The unit doesnt recognize "adv3500".

Edit: Problem sorted