Keen to get the update before planned trip 3rd June as I miss the features after the 2800. Who should I ask about sending my unit back? Or is the quoted 2 weeks nearly up and we have a firm date for online updating?
Andy, I've copied in the instructions I used below. The turn around was within a couple of days and reading other posts, everyone so far has reported the same so would expect you to get your unit back in time. Good luck.
To upgrade your GPS:
and request a Returns Authorisation Number stating you require an ADV3500 firmware update
2.Memory-Map Support will email your returns number to you along with a returns form to complete
3.Complete the returns form and enclose with your GPS to the Repair Centre address shown on the form – DO NOT SEND BACK TO THE SALES OFFICE
4.Your GPS will be updated and returned to you within 7-10 days free of charge.