corvus wrote:
Maybe, or maybe it shows just how unresponsive they are to their customers.
The thing to remember is that MM are actually one of the few companies that have any visible staff support in forums anymore. Try emailing someone like Apple and ask if they're working on some new product - you'll hear nothing, ever. Same with most other companies, they simply don't have the supprt structures in place to answer that type of question. In some ways MM shoot themselves in the foot by answering some questions but not others, or by having a "wishlist" forum which is always going to get lots of requests.
And i agree, they're not as responsive as they could be. I'd still love a few minor updates and bugfixes for the iOS app - just enabling "sort" on the track list, or allowing me to disable a track rather than having to delete it and re-load it from a file - would make a huge difference to how i use MM on my iPad. But while it should take literally an hour max to implement each of those two suggestions in the code, nothing has happened since. Which is a shame. But at the same time, i guess that i recognise that this support forum is primarily for helping people who have specific problems with existing software, rather than to request new versions or new features, so can forgive them for that. But while i accept that i don't necessarily expect a response, i remain quietly disappointed that they haven't done what i consider to be easy fixes to an existing application.
Interestingly, i remember reading on here recently something about Ordnance Survey essentailly preventing MM from adding new features to their software due to the licensing agreements. I can't remember the details, and would be worth checking the details, but seem to remember they said they were working with OS to get more flexible agreements.
David