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Are
you using the latest software version? |
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We
find most software issues are fixed by downloading
the latest software version. |
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From
the Memory-Map toolbar click
Help > About Memory-Map
Navigator
to check your version then visit Technical
Support - Downloads to make sure you're up
to date! |
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What
PC system requirements do I need to use Memory-Map? |
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Maps can be used from the CD or your PC Hard drive.Minimum System Requirements: Microsoft Windows XP, 2000, NT, ME, 98. 64Mb RAM, 100Mb hard-disk space. Minimum PC screen resolution 800 x 600.
3D VIEW requires
support for Microsoft DirectX 9.0b or later which on
Windows 98 or ME may require an additional graphics
card - you can test Memory-Map 3D-View with the Free
Trial download to check compatibility.
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What
sort of printer produces the best maps? |
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Memory-Map
software can print to black and white or colour printers.
The final print quality will depend on your printers'
resolution and the type of paper used. Good results can
be obtained from the latest generation of low cost colour
photo quality inkjet printers. |
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Can
I copy maps to my hard drive instead of using them from
the CD? |
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Yes. Click the
Map button then select Refresh Map List. Make sure your CD drive is listed,
and tick the Load all maps now option. Click OK.
This will copy all the data on the disk to the default location Program Files / Memory-Map / Navigator / qct or you can create a specific folder on your hard drive. Memory-Map 2004 OS Editions automatically suggest maps are copied to a folder named c:\maps on your PC hard drive.
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Which
Pocket PCs can use Memory-Map software? |
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Any Pocket PC that uses the Microsoft "Pocket PC", "Pocket PC 2002" or "Windows Mobile 2003".
Including:
 HP / Compaq iPAQ (all models)
Casio EM500, E115, E125, E200
Dell Axim
Fujitsu-Siemens
Pocket Loox
HP
Jornada 520, 540, 560 series540
NEC MobilePro
O2 XDA
Viewsonic V35
For
information on the latest Pocket PCs, please refer to
www.microsoft.com/pocketpc
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How
much memory does my Pocket PC need? |
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It
is possible to run Memory-Map in 16Mb devices. If you
need to store more maps then an additional storage device
such as a Compact Flash card, SD or Micro Drive is recommended.
You
can buy your extra memory direct from Memory-Map. |
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Is
there a faster way to send maps to the Pocket PC? |
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If
you are using a serial ActiveSync connection try upgrading
to USB - this provides a much faster connection.
If
you're already using USB then try copying the maps using
Windows Explorer as this can sometimes be faster than
using the Memory Map Send Map
to PDA command.
Tip:
If you click on Explore in Microsoft ActiveSync you
can simply drag and drop tiles between your PC and Pocket
PC.
If
you're using an additional storage card (such as Compact
Flash) it's about 100 times faster using a dedicated
USB Card Reader than your Pocket PC's built in card
slot. These are available from most good PC shops -
as well as most good camera shops - or buy
direct from Memory-Map.
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How
can I connect a handheld GPS to my Pocket PC? |
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See the new Memory-Map
interGPS cable range. This provides a fast and easy way to connect your GPS to your Pocket PC.
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What
is the difference / connection between Maptech Pocket
Navigator and Memory-Map's products? |
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Memory-Map
develops and maintains Maptech's Pocket Navigator product,
and the software is nearly identical. Some differences
are:
» Memory-Map Navigator supports
printing, and has the GPS interface on the Windows PC
as well as on the PDA.
» Memory-Map Navigator supports
some additional charts and maps.
» Memory-Map Navigator provides
telephone hotline support. Maptech provides support
through its dealers or by email only.
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Which
GPS models can I use with Memory-Map? |
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Memory-Map
supports both Garmin and Magellan protocols for the transfer
of waypoints, routes and track logs. Any GPS can be used
for real-time positioning using the standard NMEA 0183
protocol or SiRF protocol. Support is also provided for
the Navman range including the HP iPAQ GPS sleeve.
For
more information and recommended units see the GPS
section.
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Where
can I get a cable to connect my GPS? |
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Most
GPS manufacturers produce standard PC interface cables. See
our Cables section or
contact your GPS supplier.
Help
with Pocket PC GPS cables.
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My
GPS position sometimes disappears? |
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To
correctly calculate your position your GPS receiver needs to
'see' at least 4 satellites. Most modern GPS receivers can use
up to 12 satellites at a time. Satellite 'visibility' can be
affected by atmospheric and topographical conditions including
tall buildings, steep crevices and dense foliage. If Memory-Map
displays the GPS Warning' message this means your GPS is sending
an invalid position - try moving slightly or re-positioning
your receiver. |
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I
can't connect my GPS to Memory-Map? |
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Check
the Memory-Map help files on your PC or click
here for instructions on how to correctly connect a GPS
and how to test the connection. |
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I'm
using a CompactFlash or PCMCIA card GPS on an iPAQ and get an
'Unable to open COM port' message? |
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Try
changing the GPS settings in Pocket Navigator to COM4 rather
than COM2. |
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Can
I use the Navman GPS range of iPAQ sleeves with Memory-Map? |
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Yes.
You will need to have Memory-Map v2.5.6 or later. If you
have
not already installed a Navman driver, then you will need
to install the Memory-Map
Navman GPS3000 driver which is available on all Memory-Map product CDs in a folder called GPS Drivers, or click
here to download.
Note:
If Memory-Map Pocket Navigator displays the GPS status 'No
Signal' then the software is working correctly but the Navman
GPS has not yet located it's current position. You can follow
the satellite acquisition by selecting Menu
> GPS> Satellites. When the bars turn green,
a position may be obtained. For more information read the
following installation instructions;
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How
do I set up my Garmin / Magellan GPS to communicate with Memory-Map? |
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The
software is able to communicate with GPS units made by Garmin
and Magellan, and supports the standard NMEA 0813 output from
most other GPS manufacturers.
Unlike
the basic NMEA 0183 interface, communication with Garmin and
Magellan devices can be set to a bi-directional interface
allowing Memory-Map software to upload and download; waypoints,
routes and track logs to and from the GPS, as well as plot
your current position.
GARMIN
- To
set up the Garmin interface, first put the GPS in Garmin
mode: Setup menu > Interface >
'GRMN/GRMN' (On some devices this is listed as 'Garmin').
- Next
set Memory-Map to Garmin, click on GPS
> GPS Setup, and select Garmin
in the manufacturer field. The only other setting you need
to make is to select the COM port
number you are using.
MAGELLAN
- To
set up the Magellan interface, first set the GPS to the
Magellan protocol: Setup menu >
Setup> NMEA > V2.1 GSA.
- Next
set Memory-Map to Magellan, click on GPS
> GPS Setup, and select Garmin
in the manufacturer field. The only other setting you need
to make is to select the COM port
number you are using.
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Why
does my GPS show truncated waypoint names? |
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We
have put in this restriction due to some Garmin GPS units
not supporting the 10-char waypoint names. It is possible to abbreviate the waypoint names or
edit them once they are transferred to the Garmin.
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I
am using a USB GPS connection. How do I know which COM port
to choose in Memory-Map? |
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All USB GPS's and serial/USB adaptor cables require diver software to allocate a virtual com port to the device. Often the question is what number com port has been allocated. This may be discovered in Windows Device Manager, the path to which is; Control Panel / System / Hardware / Device Manager. Find the Ports icon and expand the content list to reveal as in the example below that Com 6 has been allocated.
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Can I upgrade my Memory-Map Navigator or Discoverer OS Edition to the new Memory-Map 2004 with the FREE download? |
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No, Ordnance Survey licence restrictions mean that the new MM2004 range can not work with any current MM2003 or MM2002 OS maps. An upgrade is available for existing users to purchase the new MM2004 range. This will provide new 2004 Edition Ordnance Survey maps as well as all the new Memory-Map 2004 features including 3D View. |
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Can I use my Memory-Map Aerial Photos, Aviation Charts, Marine Charts or other maps with the new Memory-Map 2004 Ordnance Survey product? |
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Yes, other maps can be used as normal with the new features in Memory-Map 2004 but please note that 3D-View requires maps with digital terrain. Digital Terrain is provided as standard on all Memory-Map 2004 Ordnance Survey Editions. |
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Can I use routes and marks from my previous Memory-Map software in the new version? |
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Yes, simply use the Overlay, Export commands in your previous version to save your data and then the Overlay, Import commands in the new version. |
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Can
the maps be used in other software? |
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Memory-Map
Cartography is supplied in the unique QuickChart
file format which makes the map much faster to zoom
and scroll. The QuickChart file format is only supported
by Memory-Map software. It is not possible to export
the maps. |
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What
maps are available? |
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A
range of Memory-Map Cartography is available as
well as maps from many other suppliers.
For more information see the Maps
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