When you install new maps to the hard drive you need to tell Memory-Map to re-build the list of maps. To do this simply click the Map button, then select Refresh Map List. Make sure the folder containing your maps (C:\Maps_v5 for OS V5 products) is listed and click OK.

Unfortunately there is a problem with the CD itself you are using. Try cleaning the disc itself and then contact Memory-Map to obtain a replacement.

To correct the click the menu option Map > Map List and then the Refresh Map List button. In the white box make sure only folders that contain maps are listed and not anything else, such as C: or D: If they are use the Remove Folder button to delete from the list.

The default locations for maps are either C:\Maps or C:\Maps_v5

Make sure the bottom two tick boxes - Search sub-folders and Clear all previously loaded maps are ticked and then click OK and your map list will be updated and refreshed.

Maps can be used from the CD or your PC Hard drive. Minimum System Requirements: Microsoft Windows 7, Vista or XP. 1GB hard disk space. Minimum screen resolution 800x600. Registration of Memory-Map software requires an internet connection.

Digital Map Shop requires an internet connection. Broadband, 3G of WiFi recommended. Additional download charges may also apply. Check with your ISP for details.

3D World requires support for Microsoft DirectX 9.0c or later - you can test Memory-Map 3D World with the Free Trial download to check compatibility.

Any Pocket PC or Smartphone that uses Windows Mobile 5 or 6 operating system. In addition the Road Angel Navigator 7000 is also supported. Make sure you are using the latest version of Memory-Map on both your PC and mobile device for compatibility.
Use the Web > Check for Updates option in your software to auto check your version and download the latest as required.

If you are using a serial ActiveSync connection try upgrading to USB - this provides a much faster connection.

If you're already using USB then try copying the maps using Windows Explorer as this can sometimes be faster than using the Memory Map Send Map to PDA command.

Tip: If you click on Explore in Microsoft ActiveSync you can simply drag and drop tiles between your PC and Pocket PC.

If you're using an additional storage card (such as Compact Flash) it's about 100 times faster using a dedicated USB Card Reader than your Pocket PC's built in card slot. These are available from most good PC shops - as well as most good camera shops - or buy direct from Memory-Map.

Pocket Navigator or Memory-Map Mobile is the name of the software used on Windows Mobile devices such as Pocket PC's and Smartphone. Pocket Navigator is supplied with all standard Memory-Map mapping titles, excluding some overlays and guides titles.

Some differences are:

    » Memory-Map Navigator supports printing, and has the GPS interface on the Windows PC as well as on the PDA.

    » Memory-Map Navigator supports some additional charts and maps.

    » Memory-Map Navigator provides telephone hotline support.

If you have other GPS programs on your PDA make sure they are not running before you start Memory-Map. You can check to see what programs are running by tapping Start > Settings > System tab > Memory > Running Programs tab.

This error occurs when either an incorrect COM port or one that no longer exists has been selected in Memory-Map and the program is unable to close the port. This can affect you changing GPS settings to their correct settings. To resolve this you will need to remove the program from your PDA completely and then reinstall.

Send Map to PDA
If the map is under 400MB then you can send the entire map to the device using the Mobile Device > Send Map... command. A window will appear asking you for the location to send the map and then the transfer will begin.

Send Visible Map Portion
If the map is larger than 400MB, such as our OS 1:50k maps, then you will need to send the map in sections. One way to do this is to move to the area of mapping you want on your PDA and zoom in / out so the area is displayed. Click the menu option Mobile Device > Send Visible Map Portion and then give the map a name and choose the location to send it and click OK.

Send Enclosed Map
Another method to send a section of map to the PDA is to use the route tool to draw an enclosed shape around the area you would like to send. This shape can be any shape or size as long as the last waypoint finishes on top of the first one. You then need to right-click on the route and choose the menu option Operations > Send Enclosed Map and then give the map a name and choose its location. This window will also display the size of the map, so if it is larger than 400MB make the route smaller and then retry sending it to your PDA.

This will most likely be because the map you have sent to your PDA is over 400MB and therefore cannot be opened. Please refer to the Send Visible Map Portion or Send Enclosed Map steps above to send a smaller area.

If you are using a Windows Mobile 6.1 based PDA you may find that it will not open maps larger than the 400MB limit. This appears to be caused by the new memory arrangement in WM 6.1 devices not allowing enough free memory for programs like Memory-Map to use. Try reducing the size of the maps you send to your PDA to see what works best for your particular device.